Skip to main content

🎉 Grand Launch Special: Initial Cleaning FREE With Recurring Service — Ends October 31

New recurring customers only.

Frequently Asked Questions

General Service

What is included with recurring dog waste removal service?

Each visit includes thoroughly scooping the service area, double-bagging the waste, placing it in your outdoor trash can, double-checking the yard, securing the gate, and documenting the completed visit. Recurring customers also receive our free yard odor control treatment.

Do you offer one-time cleanups?

Yes. One-time cleanups are available for customers who just need the yard cleaned up without starting recurring service.

Do you offer weekly and twice-weekly dog waste removal?

Yes. Cornbelt Scoops offers weekly recurring service and twice-weekly recurring service, depending on how often you want the yard maintained.

What if I notice a spot that was missed?

We stand behind our work with a 24-hour guarantee. If there's a missed spot or another issue with the cleanup, we'll come back within 24 hours and make it right at no charge.

How much does dog waste removal cost?

Recurring service starts at about $13.63 per weekly visit, and one-time cleanups start at $94. Your exact price depends on service frequency, number of dogs, yard size, and cleanup type. You can get an instant quote on our website to see your exact price.

What areas do you serve?

Cornbelt Scoops provides dog waste removal in Bellevue, Council Bluffs, Omaha, Carter Lake, Plattsmouth, and nearby areas within our service zone. Enter your ZIP code on our website to quickly check whether service is available at your address.

Do you service yards with multiple dogs?

Yes. We service homes with one dog or multiple dogs. Pricing adjusts based on the number of dogs so we can account for the additional waste and time required.

How often should dog waste be removed from a yard?

For most homes, dog waste should be removed at least once a week. Letting it sit can damage grass, create strong odors, attract flies and other pests, and allow bacteria and parasites to remain in the yard. Homes with multiple dogs or heavier yard use may benefit from twice-weekly service.

Do you offer commercial, apartment, or HOA dog waste removal?

Yes. Cornbelt Scoops provides pet waste removal for apartments, HOAs, managed properties, common areas, and other commercial properties. Commercial service can be customized around the property's size, usage, and cleanup needs.

Scheduling & Access

Do I get the same service day each week?

Yes. Recurring customers are assigned a regular service day so you know when to expect us.

What if my gate is locked?

The customer is responsible for making sure we can access the yard on the scheduled service day. If you use a lock, you can provide access instructions ahead of time.

What happens if you can't access my yard?

If we can't access the property because of a locked gate or another customer-related access issue, that visit is skipped and billing continues as scheduled. We'll take care of the accumulated waste on the next visit.

What happens during bad weather?

We work through normal weather whenever it's safe and practical. If conditions make the yard inaccessible or unsafe, service may be skipped and the accumulated waste will be handled on the next visit.

Dogs & Yard Safety

Can my dog be outside while you're servicing the yard?

Yes, as long as your dog is friendly and non-aggressive. We're happy to work around friendly dogs.

What if my dog is aggressive or potentially dangerous?

If a dog shows unsafe or aggressive behavior, we'll require the dog to be secured during future visits. If a dog that is required to be secured is loose when we arrive, the yard won't be serviced that week.

How do you make sure my gate is secure?

After every visit, we close the gate, verify that it is fully latched and secure, and take a photo for the service record before leaving.

Do you clean your equipment between yards?

Yes. We clean and disinfect our tools and footwear between every yard to help prevent carrying waste from one property to another.

Yard Odor Control Treatment

Is it safe for my grass?

Yes, we use it diluted according to the manufacturer's directions and it's intended for outdoor use around lawns and landscaping.

Is it safe around my dog?

Yes — it's designed for use around pet areas and landscaping. Your dog can still be outside while I'm servicing the yard; I just won't spray directly around them or where they're actively standing. Once the treated area dries, they can use it normally.

What exactly are you spraying?

It's a diluted Simple Green odor-control product designed to help neutralize organic pet odors outdoors.

Does it kill bacteria?

It's not a disinfectant. It's designed more for odor control, helping break down and neutralize the organic smells left behind in the yard.

Is it just covering up the smell?

It's designed to help neutralize organic odors rather than just add fragrance.

Do you spray the whole yard?

I target the areas where pet odors tend to build up rather than soaking the entire property.

Billing & Payments

When am I billed?

Recurring customers are billed on the 1st of each month.

What happens if I sign up in the middle of the month?

Your first month is prorated based on the remaining service for that month. After that, you move onto the normal billing cycle on the 1st.

Is there a contract for recurring service?

No. There are no long-term contracts for recurring service. You can cancel before the next billing cycle to avoid the next monthly charge.

Can I pause service?

Yes. Service can be paused as long as the pause is arranged before the next billing cycle.

Do you offer refunds after the monthly charge has gone through?

Once the monthly recurring charge has been processed, that month is non-refundable.